Installation, Operation and Service Manual 00124438R02C/E12CI400Acountertop dispenserC/E12CI400A countertop dispenser with SensorSAFE™ actuation (sho
10Dispenser cleaning: start-up and quarterly intervals 1. Remove all ice from storage hopper. 2. Remove center thumbscrew, locking plate, two win
5. Wipe lid, wheel, baffle, inside of storage area and dispense chute with damp cloth wrung out in Solution A. 6. Rinse all above items with damp
12 6. Following manufacturer’s instructions, prepare one gallon (3.8L) of Follett SafeCLEAN Ice Machine Cleaner (one 7 oz packet) or equivale
13Access to electrical box and control boardThe 12 series electrical box has been designed to slide out for easy access to the control board and more
How the unit works — lever modelThe dispense wheel motor is energized through the power, dispense and cover interlock switches. The bin signal circuit
How the unit works — SensorSAFE modelSensorSAFE™ models provide “touchless” ice and water dispensing. When a container is placed within the actuation
16Icemaker operational and diagnostic sequencesThe wiring diagrams that follow illustrate the circuitry of Follett icemakers used with 12 series ice
Normal operation – Stage 2The water sensor verifies water in the float reservoir. The water OK LED (WTR) comes on. At the same time, the gearmotor, co
18Normal operation – Stage 5The drive motor now shuts down and the DR LED is off. The B-T LED remains on for 20 minutes. The icemaker will not start
Diagnostic sequence – Stage 7The 20 minute error LED (20M) is on, indicating that the control board has sensed an over-torque condition (above 2.5 AMP
2Table of contentsFollett CorporationEquipment Return PolicyFollett equipment may be returned for credit under the following conditions:1. The equip
20Diagnostic sequence – Stage 8If the restart is successful the 20M LED goes off, the 60 minute timer LED (60M) comes on. The 60M LED will remains on
REDWTRB-EB-T2ND60M20MCPOWERDRWHITEBLACKYELLOWWHITE432T. O.L .STARTRUNGEARMOTORCOMPRESSORRPOTENTIALSTART RELAYRUNCAP.CAPACITORSTART CS215T. O.L .L1L2CO
22Ambient Air Temperature ˚F/˚CInlet Water Temperature ˚F/˚CFC501060167021802790326016468212450204432196410186387176702141718940218238717636917535115
23Refrigerant replacement requirements 1. Non-contaminated refrigerant removed from any Follett refrigeration system can be recycled and returned t
24Dispenser troubleshootingBefore calling for service:• Check that no ice is in the dispenser bin area • Check that all switches and circuit bre
25ActionCheck LEDs on control board.Place cup under drop zone.LED status PWR CLN ICE/WTR OFF OFF OFF ON ON OFF ON OFF OFF ON OFF ONSolution
26Icemaker troubleshooting chart• Flashing water LED at any time indicates that water signal to board had been lost for more than one second.• Ten-
27Icemaker troubleshooting chart Indicators/possible cause 1. Kink in ice transport tube. 2. Bin level control remains in closed position. 3. I
Disassembly and replacement instructionsDispense chute removal 1. Remove top cover (see page 30). 2. Remove stainless front cover (see page 30) 3
Evaporator disassemblyNote: The upper bearing, lower bearing and auger assemblies must be replaced as assemblies. The bottom and top bearing assemblie
3Important cautions• Do NOT tilt any unit farther than 30° off vertical plane during uncrating or installation.• Dispenser bin area contains mechan
top coverPanel removalscrewfront coverSplash panel: Remove 2 screws. Pull out bottom of panel to allow top to slide out from under hopper support lip.
31Thermostat: hand bend cap tube end as shownThermostat and ice transport tube replacementIce transport tube: tube may extend a maximum of 7mm (1/4&q
Part # Description Reference #502932 Cover, front 1502819 Cover, dispense assembly 2502400 Cover, dispense assembly, ice 3502402 Louver, intak
33Part # Description Reference #502933 Motor, wheel – 220V 60 Hz/230V 50Hz (includes 502537) 1502384 Drive shaft extension 2502385 Coupling (i
3431951667104Part # Description Reference #502513 Chute assembly, ice 1502249 Chute, water 2502247 Bracket, dispense chute (includes four (4) 5
35Part # Description Reference #502513 Chute assembly, ice 1502249 Chute, water 2502247 Bracket, dispense chute (includes four (4) 502057 faste
36Part # Description Reference #501581 Drier 1501187 Coil, condenser 2502116 Water sensor 3500504 Float valve & reservoir 4502078 Fitting,
282843112627252223242120191721314121516297865101.PANELS REMOVEDCAUTIONHAZARDOUS MOVINGOPERATE UNIT WITHPARTS DO NOTPANELS REMOVED.OPERATE UNIT WITH9
38Part # Description Reference #502938 Board, control circuit – 220V 60Hz/230V 50Hz 1502915 Control board, SensorSAFE models – 220V 60Hz/230V 50
39Evaporator replacement partsPart # Description Reference #502735 Coupling, vee band, includes nut 1502736 Bearing assembly,
Electrical220V 60Hz, 1 phase, 6.5 amps230V 50Hz, 1 phase, 6.5 ampsFurnished with 1.8m (6 ft) power cord Ambient Air temp 38°C/100°F Max. 10°C/50°F
00124438R0210/06 801 Church Lane • PO Box D, Easton, PA 18044, USA(610) 252-7301 • Fax (610) 250-0696 • www.follettice.com
5Installing countertop dispensers without legscutout forconnectionsthroughbottom404mm458mm(4")39mm (1.5")305mm305mm366mm(16")21mm (0.8
COUNTER TOP DISPENSER WITH LEGSDRAINICE MACHINEMAKE-UP WATER10mm (3/8") FPT water inlet19mm (3/4") FPT drain power cordFig. 3 – Rear exiti
7 Installing wall mount dispensersNotes:No drain pan is provided since the dispenser is intended to be installed above a sink. (Contact Follett if a
254 mm (10")407mm (16")77mm (3")204mm (8")166mm (6.5")331mm (13") 36mm (1.4")178mm356mm12mm (.437")(7")(
9outline of dispensersupport bracketbottom of dispenserutility cutout in wall19mm (3/4") copper drain tube10mm (3/8") copper water tubeloc
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