Follett VERSION 6.00 Bedienungsanleitung PDF herunterladen (Seite 665)

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04/04 665Appendix E Using a PHD+, PHD+ II, or PHD Laser+

Common usage problems with the Telxon PHD

If you have this problem Try this

Barcode won't scan. Use the keypad to type the number (you may have to use the SHIFT

key if typing letters), and then press ENTER.

Duplicate scans With the PHD+/PHD+ II scanner, if you do a back and forth scan

motion and hear a beep twiceor accidentally read the same material

or same shelf twicedon't worry about it. There are no uses of the

PHD where this might cause a problem during data processing.

PHD doesn't hold as

many scans as it should.

Contact Follett Software Company to obtain a memory update to

enable the PHD scanner to hold 4000 to 5000 scans.

PHD occasionally locks

up or performs erratically.

Corrosion sometimes builds up on the battery contacts, causing the

batteries not to charge or causing the PHD to malfunction.

To correct corrosionrelated problems, try the following:

 Remove and replace the batteries.

 Make sure the batteries are seated tightly.

 Wipe off the battery contacts.

 Gently run a nail file over the battery contacts.

 Avoid touching the ends of the batteries with your fingers.

PHD doesn't display the

message Ready to Up

date." Therefore, I can't

load the application.

If you are using an older PHD model, it probably contains the 56*

chip. You must upgrade the PHD to the 57* chip before transferring

the PHD application.

To check your PHD chip:

 Turn off the PHD and press the SP and ENTER keys.

 While holding down the SP and ENTER keys, simultaneously

press and release the ON/OFF key.

 Continue holding the SP and ENTER keys for seven seconds.

You should get a *56>" or *57>" message.

If the message is a *56>", press and hold down the 6 key for three

beeps. You need to update the EPROM chip in your unit. If the mes

sage is *57>.", hold down the 6 key for three beeps. An update menu

appears. Select either 1. Ready to Update or 2. No Change. Choosing 2

will bring you back to the main menu. (Your PHD does not require

the EPROM chip update.)

If you get a 62>, 65>, 66>, 68>, or 69> message, hold down the 6 key

until the unit displays TP_." Type 59 and then press ENTER. After the

download message, press the 3 key for three beeps, select either 1.

Ready to Update or 2. No Change. Choosing 2 will bring you back to

the main menu.

If your PHD requires the EPROM chip update and you are covered

under an Extended Maintenance Agreement (EMA), there is no cost to

update the EPROM chip. For more information, please contact Cus

tomer Service for literature explaining the PHD EPROM chip.

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